Medicaid Office Contact Numbers

The Centers for Medicare and Medicaid Services (CMS) offer many helpful options to resolve any Medicaid questions or issues.

Additional information and assistance can be found at the Medicare.gov website and the individual state Medicaid websites (see our “Medicaid by State” page).

Generally, the best place to start is the Medicaid office of your particular state — most of the numbers listed here are for program issues and general questions and information. The last time I visited a local Medicaid office one afternoon, I had spent that morning looking at an e-commerce drapery store trying to select some designer Roman Shades for the windows in my mother’s nursing home room. Actually “designer” makes this online store sound pretty high end. But it was really an online custom drapery store that allows its customers to select beautiful window coverings, in my case Roman shades, and then have them sewn to the specifications you select. The end results are pretty spectacular and will correctly fit the measurements of the windows. Anyway, when I walked into the Medicare offices, I can tell you, their window coverings were the “basic basics” purchased at some low end wholesaler, I would guess. Their curtains / shades were functional is all I can say. However, I was able to get the help I needed and was on my way only 2 1/2 hours later. Calling might be a better option, unless you live nearby.

• Medicaid Contact Info:
  

NPI (National Provider Identifier) Contact Numbers:

• NPI Enumerator: 800-465-3203
• NPI Enumerator TTY: 800-692-2326

For Social Security, Disability Issues, or Supplemental Security Income, contact Social Security at 800-772-1213

CMS Regional Offices:

• CMS Baltimore Headquarters

Toll-Free: 877-267-2323 (Employee directory available)
Local: 410-786-3000
TTY Toll-Free: 866-226-1

• CMS Atlanta Regional Office:

Covers Region IV: Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee

61 Forsyth Street, SW, Suite 4T20
Atlanta, GA 30303
Local: (404) 562-7150

• CMS Boston Regional Office

Region I: Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island, Vermont

JFK Federal Building, Rm. 2325
Boston, MA 02203
Local: (617) 565-1188
Fax: (617) 565-3856
Hours: 8:00 to 5:30 pm

• CMS Chicago Regional Office

Area V: Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin

233 North Michigan Avenue, Suite 600
Chicago, IL 60601
Local: (312) 886-6432
Fax: (312) 353-0252
Hours: 8:00 to 4:3CMS, Dallas Regional Office

Region VI: Arkansas, Louisiana, New Mexico, Oklahoma, Texas

1301 Young Street, Rm. 714
Dallas, TX 75202
Local: (214) 767-6427
Hours: 8:00am-5:30pm

• CMS Denver Regional Office

Region VIII: Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming

1600 Broadway, Suite 700
Denver, CO 80202
Local: (303) 844-2111
Hours: 8:00 to 4:00 pm

• CMS Kansas City Regional Office

Region VII: Iowa, Kansas, Missouri, Nebraska

601 East 12th Street, Room 235
Kansas City, MO 64106
Local: (816) 426-5233
Hours: 8:00am-4:30pm

• CMS New York Regional Office

Region II: New Jersey, New York, Puerto Rico, Virgin Islands

26 Federal Plaza, Room 3811
New York, NY 10278
Local: (212) 616-2200
Hours: 8:30am-5:00pm

• CMS Philadelphia Regional Office

Region III: District of Columbia, Delaware, Maryland, Pennsylvania, Virginia, West Virginia

150 South Independence Mall West
Philadelphia, PA 19106
Toll Free: (800) 392-8896
Local: (215) 861-4140

• CMS San Francisco Regional Office

Region IX: American Samoa, Arizona, California, Guam, Hawaii, MP (Northern Mariana Islands), Nevada

75 Hawthorne Street, 4th Floor, Suite 401
San Francisco, CA 94105
Local: (415) 744-3628
Fax: (415) 744-3771
Hours: 8:00am-4:30 pm

• CMS Seattle Regional Office

Region X: AK, ID, OR, WA

2201 Sixth Ave, Ms/Rx-44
Seattle, WA 98121
Local: (206) 615-2306
Hours: 8:00 to 4:30 pm

• Medicare Contact Information:
  

Medicare Service Center: 800-MEDICARE (800-633-4227)
Medicare Service Center TTY: 877-486-2048
Report Medicare Fraud & Abuse: 800-HHS-TIPS (1-800-447-8477)

MFCU (Medicaid Fraud Control Units) investigate and prosecute providers that defraud Medicaid, and also handle complaints of abuse or neglect within nursing homes (including misappropriation of patients’ funds). The Units also investigate fraud in the Medicaid administration itself.

We look forward to being contacted by our reader. If you have any questions or concerns, please reach out to us. We always try to try to respond to questions, comments & complaints but be patient as we are busy. We will try to contact everyone in the same order they have left a message.